Receptionist - Philadelphia

The receptionist works in the organization’s primary office in Philadelphia and is the first line of contact from outside the office. The ACLU of PA seeks a well-spoken individual to answer phones and greet office visitors, handle in-coming and out-going mail and provide occasional general office support. This individual is often the first connection a community member has with the ACLU of PA and plays an important role in presenting the face of the organization. The receptionist reports to the Business Manager.

Responsibilities:

Phones

• Answers all calls cheerfully and efficiently sends them to appropriate staff
• Maintains messages for staff who are not available with date and time and clear call back information
• Assists the Legal Department in transfer of intake calls to the intake line
• Instructs new staff on phone system and messaging

Front Door

• Answers door bell after checking security view
• Maintains office and restroom key controls
• Provides assistance for guests in directing them to appropriate staff
• Implements the emergency signal with building security if need arises

Mail

• Picks up mail, opens, date stamps, and copies checks per Financial Procedures Manual. Stamps invoices and transfers to Business Manager
• Provides assistance for large mailing jobs
• Manages Fed Ex/UPS and special rush outgoing mail

Office Assistance

• Organizes all storage areas
• Provides filing and shredding as needed
• Assists in constructing Board packets
• Takes minutes at the Philadelphia Chapter meetings
• Provides equipment support for staff and volunteers, i.e. mail machine, copier, fax, printers, scanning
• Provides support for ED and DD when requested

Qualifications:
Skilled in MS Suite including Word, Excel, Outlook, PowerPoint
Strong verbal, written and interpersonal communication skills
Professional phone manner
Ability to prioritize and multi-task
Independent worker, able to function with minimal supervision
Care and attention to detail required

Training:
High school diploma
Business School certification a plus
Two years receptionist/secretarial experience

Compensation and Benefits: Salary is commensurate with experience and within ACLU of PA compensation scale. Generous benefits (100% employer-paid) and vacation/holiday package provided.

To Apply:
All applications are treated confidentially. Interested candidates should send a letter of interest, resume, and a short business writing sample to

Search
ACLU of PA
P.O. Box 40008
Philadelphia, PA 19106
or
by email to: search@aclupa.org

Accepting applications now and will continue until position is filled. No calls please.

ACLU of PA is an equal opportunity/affirmative action employer and is committed to developing a diverse pool of candidates. Women, people of color, persons with disabilities, lesbian, gay, bisexual and transgendered individuals are encouraged to apply.